PROFESSIONAL EXPERIENCE:
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Mary Anne Dairy Product, Bangkok, Thailand
May 2014 – Present
ERP IT support
- examine existing IT systems and business models
- analyse systems requirements;
- undertake product development;
- troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- providing support, including procedural documentation and relevant reports.
Koh Kong Resort
Koh Kong, Cambodia Feb 2013 – Apr 2014
Vice President and MD secretary
- Provide administrative and clerical support to departments or individuals.
- Schedule meetings and arrange conference rooms.
- Alert manager about cancellation or new meetings.
- Manage travel and schedule.
- Handle information requests.
- Prepare correspondence and stuff mail into envelopes.
- Arrange for outgoing mail and packages to be picked up.
- Prepare statistical reports.
General System Support
- monitoring and maintaining computer systems and networks;
- talking staff or clients through a series of actions, either face to face or over the
telephone to help set up systems or resolve issues;
- troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- providing support, including procedural documentation and relevant reports;
Thai Samsung Electronics Limited, Chonburi, Thailand
May 2008 – Apr 2010
Samsung Global system Admin, IT Training
- Support GERP system in HR module (web base).
- Support Samsung back office system.
- Support payroll system for HR department.
- Support Samsung instant messaging system.
- Co-operate with HQ (Korea) and RHQ (Singapore) for support users.
- Training and Orientation new Samsung member
